TotalKare’s team of highly skilled Sales Engineers can design customized solutions specific to your facility’s unique requirements. Such components include: CCTV, access control, magnetic door locks, LED dome lights, customizable sounders, video entry and intercom systems, specialty security keypads, graphic annunciator panels, and much more. Our ability to integrate these ancillary devices with a new or existing system greatly enhances the overall performance and functionality for your facility.

NEED TRAINING?

IN-SERVICE TRAINING
 

After the completion of the installation, our team of highly skilled sales professionals step in to provide the nursing staff and facility designated trainers with the tools they need to use, maintain and train future staff on the features and benefits of the system. Ideally, training sessions are scheduled to coincide with shift changes at the facility in order to capture the greatest possible audience and maximize the training experience for all available staff.

COMPREHENSIVE AND REFRESHER TRAINING
 

TotalKare is able to provide, by request, refresher and/or comprehensive training provided by the manufacturers themselves to enable facilities to utilize their systems to their greatest potential. Comprehensive training will cover all shifts and staff will be trained on all features of the system and best practices.

In addition to on-site training, material is available online or via WebEx sessions with the manufacturer.  Please contact TotalKare to discuss your facility’s training needs.

Extended Support Plans

Bronze
 
  • Priority Service Call Handling
  • 8 am – 5 pm Remote Support
  • Annual System Health Check
  • Software Maintenance Agreement
Silver
 
  • Priority Service Call Handling
  • 24 / 7 Remote Support
  • Annual System Health Check
  • Software Maintenance Agreement
  • Replacement Components
  • Discounted Rates for Onsite Service
Gold
 
  • Priority Service Call Handling
  • 24 / 7 Remote Support
  • Annual System Health Check
  • Software Maintenance Agreement
  • Replacement Components
  • Covers All Labor and Travel
  • Discounted Consumable Pricing
  • Server Replacement After 6 Consecutive Years

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