Where all our customers are treated like V.I.P.’s
Addressing customer issues in a timely manner is a top priority for TotalKare. Having dominated the life safety systems’ marketplace in the Northeast for over 30 years, we could not have done it without highly satisfied customers. For TotalKare, our customers are always treated with dignity and respect . We see customers as part of our family. When a customer calls, we set a priority to the issue reported and we immediately assign a technician to call, troubleshoot and rectify the issue. We understand that the systems we provide and support, are life safety systems and that our customers’ #1 priority is always the safety and well being of their residents and/or infants. When you join the TotalKare family, you can be assured that you will be treated like a VIP.